The Consumer: Why are many people with mental illnesses calling themselves "consumers?"
There is a simple answer to this question. We are all consumers. We all buy or barter for goods and we use these goods for our own betterment whether that betterment is growth or sustenance.
People with mental illnesses are consumers of mental health products. These products may be medications, psychotherapy, the services of Psychiatrists, the services of Psychologists, and so on.
It matters not whether these products represent out of pocket expenses on the part of the consumer or whether they are funded by Medicaid or Medicare dollars. Even if consumption of these products is funded by government agencies, the consumer directs how the dollars are expended.
The identification of oneself as a consumer is of critical importance to the person with a mental illness. It marks an entirely new view of oneself within "the system." Rather than seeing oneself as a pawn pushed about on the board and with no control over the "game" and its outcome consumers may see themselves as having control over their treatment and, therefore, their lives.
The idea of being a consumer leads directly into that of Self-Determination. Self-determination, as the phrase indicates, is the process of a consumer determining what they want in life and allows them to see themselves as a person with a mental illness as opposed to "being" that illness. The consumers sets forth goals for their both their recovery and their lives and then begin setting forth paths to those goals.
Peer Support is also a powerful tool in the consumer arsenal. Many people with mental illnesses have come to realize the power of numbers through combining their strengths with those of other consumers. Peer support is not simply a matter of sharing things with others with similar problems. Peer support also embodies strength in numbers. Consumers meeting together can begin to see universal strong and weak points within "the system" and then to speak out against those points that are not satisfactory to their recovery.
Peer support may result in changes within local, state, and federal systems but, just as importantly, can begin removing the chains of stigma. When the public at large as well as government agencies begin to see that consumers are intelligent individuals who know what they want and what they do not want as well as showing the willingness to speak out, agencies begin to see that people with mental illnesses can participate in their own recovery. Agencies are then more inclined to listen to consumers and are less inclined to dictate to them.
Being dictated to applies not only to staff members within "the system" but to members of the support group itself. While leaders of support and self-advocacy groups will emerge to spearhead the efforts, these people are leaders only by common choice whether by being elected or by a common understanding and agreement among their peers that they have the strength to carry the effort forward. Consumer leaders should have no ability to coerce any individual consumer and generally strive only to move the effort forward to a certain point after which other leaders may emerge.
Once a person with a mental illness begins to grasp the ideas of "Consumerism," Self-Determination," and Peer Support" they come to be fully Empowered. They may then act much more effectively as advocates for both their own needs and those of the larger whole.
When these ideas are realized the whole embodies what is known as the "Consumer Movement."